Customers may request a return for eligible products within the specified return period from the date of delivery. To qualify for a return, the item must be unused, undamaged, and in its original packaging with all tags, accessories, and proof of purchase included.
The following items are generally not eligible for returns or refunds:
Once the returned product is received and inspected, we will notify you regarding the approval or rejection of your refund request. Approved refunds will be processed through the original payment method within a reasonable timeframe.
If you receive a defective, damaged, or incorrect item, you may request a replacement or exchange subject to product availability.
Orders may be canceled before they are processed or shipped. Once an order has been dispatched, cancellation requests may not be accepted.
Shipping charges are generally non-refundable unless the return is due to an error on our part, such as receiving a defective or incorrect product.
If you receive a damaged, defective, or incorrect item, please contact our customer support team within the specified period after delivery and provide relevant details and photographs for verification.
If you have any questions regarding returns, refunds, exchanges, or cancellations, please contact our customer support team for assistance.
Email: support@yourstore.com
Phone: +91 XXXXX XXXXX